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We’re Hiring: Bike Technician AND Technical Service Manager

We’re Hiring: Bike Technician AND Technical Service Manager

Love bikes? Love getting them dialled? Come work with us at Ōtepoti Dunedin.

We’re on the hunt for two new full-time team members:

Bike Technician – hands-on, full-time technical service role
Technical Service Manager – lead the crew and deliver exceptional experiences

Applications close Friday 26 July.

Apply for the Bike Technician Role HERE 

Apply for the Technical Service Manager Role HERE 


Read the full job ads below.



Now Hiring: Bike Technician

Location: Dunedin, New Zealand
 Type: Full-time

 

 

Love fixing bikes? Want to work with a team that rides, gets it, and has your back?
 We’re on the hunt for a skilled, reliable Bike Technician to join our service team at Bike House. Whether you’re building up a dream ride or bringing an old favourite back to life, you’ll help deliver the kind of service that makes riders feel stoked — and safe — every time they roll out the door.

 

 

About the Role

As a Bike Technician, you’ll be responsible for servicing customer bikes, building new bikes, and supporting our retail team with pre- and post-sale technical support. You’ll work in a purpose-built service area, with the tools, systems, and team to do things properly.

You’ll get hands-on with everything from kids' bikes and commuters to high-end mountain bikes and e-bikes. It’s a fast-paced role with a big impact — and we’re after someone who takes pride in doing the job right.

 

 

You’ll Be Great In This Role If You:

  • Have at least 1 year of experience working in a bike workshop or service environment

  • Know your way around drivetrains, brakes, suspension, and e-bike systems (or are willing to learn)

  • Work efficiently and accurately, with great attention to detail

  • Communicate clearly with customers and teammates

  • Are passionate about bikes, riding, and delivering quality

 

Why Bike House?

We’re a purpose-driven bike shop in Ōtepoti Dunedin, with a big vision and a strong community focus. We have a service team that’s skilled, well-supported, and proud of their work. If you want a role where you’ll be trusted to get stuck in — and grow with us — we’d love to hear from you.

 

How to Apply

If this sounds like your kind of ride, 
 👉 apply here

Applications close Friday 26 July, but we’ll be reviewing as they come in.
 Start date ideally mid to late August, or by negotiation.






Now Hiring: Technical Service Manager

Location: Dunedin, New Zealand
 Type: Full-time

 

 

Love bikes? Love leading a team that delivers exceptional service?
 We’re looking for a hands-on leader to take charge of our service department at Bike House — someone who thrives in a busy, quality-driven workshop and knows how to keep things running smoothly while keeping the stoke high.

 

 

About the Role

As our Technical Services Manager, you’ll lead the day-to-day operations of the workshop — balancing technical work with scheduling, quality control, customer support, and team development.

This is a hands-on leadership role. You’ll be on the tools for a significant portion of the week — especially during busy periods. But this isn’t just a senior tech position. Your real value lies in how you lead the team, improve systems, and create an exceptional service experience — not just by doing the work, but by ensuring our service department runs smoothly, efficiently, and with a great team culture.

 

 

We’re Looking For Someone Who:

  • Has solid technical experience with bikes and components (including e-bikes)

  • Has led or coached a team before (formally or informally)

  • Understands the commercial side of service — time, labour, parts, and process

  • Communicates clearly and calmly — with customers, teammates, and suppliers

  • Wants to grow in a business that values people, progress, and the ride

 

Why Bike House?

We’re a purpose-driven bike shop that believes in sharing the stoke, doing right by our community, and always finding ways to ride better. We have a separate, dedicated service centre and are committed to exceptional technical service that leads to great experiences on the bike for our community. 

 

 

How to Apply

If this sounds like your kind of ride, 
 👉 apply here

Applications close Friday 26 July, but we’ll be reviewing as they come in.
 Start date ideally mid to late August, or by negotiation.


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